WHO ARE WE ?
TriangleHifi.us is the official United States based web-store for the French speaker manufacturer TRIANGLE. Our warehouse and office is located in upstate New York. Our sales & customer service team members are located in The United States.
Most orders ship for FREE inside The United States. There is an additional charge for Hawaii, Alaska, and a few territories. Orders typically ship in two business days or less. All orders with the exception of the Esprit Australe floorstander will be shipped via UPS Ground. Typically UPS transit time is between one & seven business days. In most cases Esprit Australes will be shipped on a pallet by freight. Because of this shipping might be delayed by a day or two.
If your order arrives damaged please contact us ASAP and please provide pictures of the package BEFORE opening it and also pictures of the product damage.
We offer a 14 day trial period. If you decide you want to return your order please contact us during this period. We will issue you a Return Merchandise Authorization (RMA) number. You will be responsible for the cost of shipping and insurance to get your order back to our warehouse. Once inspected you will receive a full refund. Refunds for Esprit Australe orders will be reduced by the cost to return the Australes to our warehouse by insured freight.